There are 4 Jobs in Radiant Global Adc Sdn Bhd to Choose
o To carry out other duties which may be assigned by the Management from time to time.o Provides onsite support to customers.o Collaborate with engineer team to keep customers satisfied and able to do business.o Help and guide customers through the initial setup process.o Update customers service team on the action taken with details.Job RequirementsJob BenifitsEPFSOCSOAnn ...
o Proven Account Management skills required in order to create, maintain and enhance customer relationshipso Minimum 3 years of Account/project management experienceo Extremely detail orientedo Technical competence (understand software, hardware, networks, etc)o Motivated, goal oriented, persistent and a skilled negotiatoro High level of initiative and work well in a team ...
o Establishes productive, professional relationships with key personnel in assigned customer accounts.o Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectationso Meets assigned targets for profitable sales volume and strategic objectives in assigned ac ...
Job Responsibility:oTake and receive all customer calls in a professional and courteous manner as well as providing advice and support.oLog all calls into the ticketing system and entering details and accurate information into ticketing system.oTake end to end responsibility of the logged requests and monitor work progress to achievecustomer SLA.oProvide first and second l ...
